Returns & Exchanges
At daals, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for items in their original condition and packaging. If your purchase isn't quite right, our team is here to help you navigate the return or exchange process quickly and easily.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Item
Carefully disassemble your furniture if necessary and pack it back into its original box, ensuring all hardware and instructions are included.
Schedule a Collection
Choose a convenient date for our specialized furniture couriers to collect the item from your home, or drop off smaller items at a designated point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing